Getting started — unbox with confidence

When your Trezor device arrives, take a moment to inspect the packaging. Official Trezor devices ship in tamper-evident packaging and include a recovery seed card, a USB cable, and quick start instructions. If anything looks suspicious, stop and contact support immediately.

Step 1 — Verify official source

Always download software and firmware from official links. Use the official start page and suite: trezor.io and Trezor Suite. Avoid third-party downloads — the safest downloads will always be available from Trezor’s official domain.

Step 2 — Connect & power on

Connect your Trezor to a desktop or laptop using the included cable. For many desktop flows you'll use Trezor Bridge which enables secure communications between your computer and the hardware. When the device powers on, it will display a welcome screen and prompt you to continue on the host app.

Step 3 — Initialize your device

When prompted to set up, choose create a new wallet unless you are restoring an existing seed. The device generates a recovery seed (the list of words) which is printed on the recovery card. This seed is the single most critical secret — keep it offline, physical, and ideally stored in multiple secure locations.

Step 4 — Write down and protect your seed

Write your recovery words on the included card. Never photograph, screenshot, or store the seed electronically. Consider metal seed storage for long-term resilience against fire and water. If someone obtains your recovery seed, they can recreate your wallet and access funds.

Step 5 — Set a strong PIN

Set a PIN on your Trezor. PINs protect the device if it is physically stolen. Use a PIN you can remember but avoid simple, predictable sequences. Note: the PIN is not a backup for your seed — it is only a local access control that prevents immediate misuse of the device.

Quick tip: For higher security, enable a passphrase in addition to your seed. Passphrases create a hidden wallet that only appears when the passphrase is entered. Documentation is available on the official security pages.

Step 6 — Verify device fingerprint and firmware

Before trusting the device, confirm the displayed device fingerprint and verify the firmware is genuine. Trezor prompts to install official firmware during setup if necessary — always use the official firmware and confirm updates via the device screen.

Step 7 — Use Trezor Suite for everyday operations

Trezor Suite is the recommended desktop app for managing your Trezor hardware wallet. It helps you send and receive coins, manage accounts, and check device health. Visit Trezor Suite to download and learn more, or open it directly once Bridge is installed.

Step 8 — Learn good operational hygiene

  • Use a trusted computer — keep the OS patched and avoid public or shared machines.
  • Double-check addresses on the Trezor device screen before confirming transactions.
  • Keep the recovery seed offline and consider splitting or geographically diversifying storage.
  • Enable physical device confirmation for every transaction — never approve unknown or unexpected requests.

Step 9 — Restoring an existing wallet

If you're restoring from a seed, choose the restore option during initialization and carefully type the words when prompted. Allow the device to verify each word. After restore, verify account balances and transaction history through Trezor Suite.

Step 10 — Helpful resources & ongoing learning

Security is a practice, not a one-time event. Explore these authoritative resources for deeper guides, troubleshooting, and FAQs:

  1. Quick start pages
  2. Support Center
  3. User guides
  4. Security documentation
  5. Compatibility notes
  6. Developer & GitHub
  7. Official blog
  8. Software downloads
  9. Trezor Bridge
  10. Trezor Suite

Troubleshooting common issues

If your device isn't detected, try a different USB cable or port, ensure you have the latest Bridge or Suite version, and reboot your computer. If problems persist, contact support via the official Support Center link above. Avoid random forum fixes that ask you to share your seed or private data.

Advanced options for power users

Power users may opt to use passphrases, advanced derivation paths, multisig setups, or hardware-backed cold storage methodologies. These require more care and understanding — read the developer docs and community best-practices before attempting advanced setups.

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